Content

Managing without managerial authority

Assuming and defining your management role within the organisation
Accepting responsibility and being accountable
Securing acceptance and recognition in your role
Security regarding your new role – in the office and from your homeoffice
Managing with the necessary characteristics and methods

Setting the tone and avoiding the wrong tone

Appropriate behaviour for your position
Creating professional boundaries vs. being a colleague
Principles of contemporary management
Showing appreciation for e.g. colleagues, department and entities etc.
Appreciative treatment of employees and teams

Effective instruments of lateral leadership

Demanding and fostering top perfomance
Situational management: using talent, ability and potential
Result-oriented delegation of tasks, duties and responsibilities
Constructive and motivational communication – live and remote
Dealing confidently with resistance

Obstacles and stumbling blocks

Asserting yourself in difficult situations
Avoiding typical mistakes
Drawing up dos and don’ts