Managing without managerial authority

• Assuming and defining your management role within the organisation
• Accepting responsibility and being accountable
• Securing acceptance and recognition in your role
• Security regarding your new role – in the office and from your homeoffice
• Managing with the necessary characteristics and methods

Setting the tone and avoiding the wrong tone

• Appropriate behaviour for your position
• Creating professional boundaries vs. being a colleague
• Principles of contemporary management
• Showing appreciation for e.g. colleagues, department and entities etc.
• Appreciative treatment of employees and teams

Effective instruments of lateral leadership

• Demanding and fostering top perfomance
• Situational management: using talent, ability and potential
• Result-oriented delegation of tasks, duties and responsibilities
• Constructive and motivational communication – live and remote
• Dealing confidently with resistance

Obstacles and stumbling blocks

• Asserting yourself in difficult situations
• Avoiding typical mistakes
• Drawing up dos and don’ts